FAQs of AudiFab Applee Music Converter

Install and launch the latest version of AudiFab Applee Music Converter on your computer. Then directly click the Key icon (on the upper right), and there will be a registration popup dialog, where you can copy and paste the registration email and license code.

register

There are mutiple possible causes for invalid code:

[1] Please make sure you are running the right program. Please download the correct AudiFab program through Download Center.

[2] The registration entry is case-sensitive. Please make sure you do not add blank before or after the registration email and license code.

[3] Please check if your license has expired. If so, please register AudiFab with the new license.

[4] Should the problem persist, please contact us by e-mail at support@audifab.com for help.

It's the limitation of the free trial version. To unlock the restriction, please purchase a license.

Any audios that can be played on iTunes/Music are available to be converted, including Apple Music files, iTunes music and audiobooks, purchased music files, purchased audiobooks, etc.

[1] Please make sure you've well downloaded the music from iTunes to your computer and your computer is well authorized with the same Apple ID when downloading the iTunes music.

[2] If you've already downloaded the music but the program fails to read them, please recreate your iTunes Music library.xml for a try:

a. Uninstall AudiFab from your computer

b. Delete "iTunes Music Library.xml" from the folder. For Mac users, you can find the file through: your home directory –> Music –> iTunes. For Windows users: C:\Users\username\Music\iTunes

c. Download and install AudiFab from Download Center (DO NOT launch AudiFab)

d. Start iTunes and play a song to automatically generate a new .xml file

f. Close iTunes and start AudiFab

Please set the output format as ACC and bitrate as 320kbps in the setting window for a try. If the output quality is still unsatisfying after such settings, please contact our support for further help.

Please disable the Crossfade Songs in iTunes > Preferences > Playback.

On the iTunes, direct to "Edit >> Preferences >> Playback". In the section of "Playing Audio Using", please choose the "Windows Audio Session" option, and click OK. After that, close iTunes and launch AudiFab to convert again.

itunes settings

We are sorry that currently the program is limited to 1X conversion speed under macOS system. The Windows version of the program is able to convert at 10X faster speed. We can help you switch to the Windows version if needed.

For this error, we have some suggestions for you, please try and check if they help:

[1] Please confirm that the source files can be played normally in iTunes/Music.

[2] Should you encounter any of the situations as described below, please try the detailed solutions for a try:

-- Situation 1: The songs play for about 20 seconds in iTunes/Music, then skip to the next song for converting and end up with "conversion failure".

Solution: Please check whether the system is connected to any external audio device. If so, please disconnect it (including the audio devices connected by Bluetooth, like speakers or headphones). Then restart your computer and convert again.

-- Situation 2: Conversion progress for a single song performs normally, but fails when it is almost completed.

Solution: For macOS 10.15 users, please go to System Files -> Security & Privacy to see if Files and Folders has been granted access to the relevant Documents directory. If it’s not found here, please perform the reset operation.

Search "Terminal" in finder and open it up. In the Terminal application, execute the following command to reset the access permissions of Documents.

tccutil reset SystemPolicyDocumentsFolder "com.audifab.drmmusicconverter"

-- For other situations, please delete the driver file under "/Library/Audio/Plug-Ins/HAL/MMAudio Device.driver", open terminal, and enter "sudo killall coreaudiod" command. Now relaunch AudiFab for a try.

Or directly go to "Menu > Help" and select "Uninstall the Recordinig driver", and then reboot your Mac for a try.

Haven't resolved your problem? Feel free to contact us via Email: support@audifab.com.

The sound has stopped working on your Mac after using AudiFab? Now you can manage to fix this sound issue by following the steps below:

Step 1: Open "Terminal" on machine. You can do this by click "Applications" folder in Finder, then open "Utilities" and double-click on "Terminal".

open Terminal

Step 2: Copy this code: sudo rm -rf /Library/Audio/Plug-Ins/HAL/MJRecorderDevice.driver and paste it to the pop up terminal window, and press "Return". Then enter the password of your Mac and press "Enter" on the keyboard.

Terminal window

Step 3: Close this "Terminal" window on Mac, and restart your Mac. Then you can play the audio normally via media devices.

Haven't resolved your problem? Feel free to contact us via Email: support@audifab.com.


Didn’t Find An Answer?

If the solutions above cannot help you solve the problem, please contact us at support@audifab.com via e-mail for further help. We'll respond to you within 24 hours.