[1] Click the Register icon in the bottom left corner and you'll then see a pop-up registration dialog.
[2] Fill in the blanks with your registered e-mail address and the license you get after your purchase.
[3] Click the Register button on the right to finish the registration.
AudiFab Amazon Music Converter enables users to convert the first minute of each audio for sample testing. You need to purchase a license to unlock the full version.
[1] Please confirm that the program you have installed matches the product and version you purchased — AudiFab Amazon Music Converter.
[2] Please check that the registration code is exactly the same as the one you received in the purchase confirmation email. Avoid extra spaces or any typing errors.
[3] One registration code can only be used on one device. If it has already been activated on another device, please log out / deactivate it on the previous device first, then try activating it again on the current device.
[4] If the above steps still do not solve the problem, please contact our support team at [email protected] for further assistance.
All subscription products are automatically renewed by default. When you get the renewal confirmation, you need to re-register the program with the new license.
Just go to the registration dialog, click Change Account and complete the new registration.
AudiFab Amazon Music Converter supports downloading and converting songs, albums, playlists, podcasts, and radio stations from Amazon Music to MP3, AAC, WAV, FLAC, AIFF, or ALAC.
[1] If you'd like to get the highest output audio quality, please select Amazon Record mode.
[2] If you'd like to convert music more fluently, please select Intelligence Mode.
[3] If you'd like to convert at a faster speed, please select YouTube Download mode.
Open AudiFab Amazon Music Converter and click the Settings icon in the bottom left corner. Under the Output Organized option, you can choose how the converted files are organized:
• Playlist
• Artist
• Album
• Genre
• Year
• Disc Number
• New Folder Level (/)
You can also combine multiple levels (for example: Artist → Album or Playlist → Year). If you clear all tags, the files will be saved directly in the output folder without any subfolders.
Yes. AudiFab Amazon Music Converter retains Amazon Ultra HD audio quality after conversion.
To download Amazon Ultra HD:
1. Select Amazon Music App Mode as the download mode.
2. Go to the Settings window, set Conversion Mode to Record Mode and Output Format to Recommend.
Then start the conversion to keep Amazon Ultra HD quality.
Explanation: This is a normal step for the program to obtain necessary permissions on new M-series Mac chips and is not an error.
Solution: Enter your Mac password to authorize the audio processing function.
Please try the following common solutions first:
1. Update to the latest version
Go to Menu → Check for updates, or download the newest version from the Download page.
2. Switch conversion modes
• Switch between App mode and Web Player mode.
• Go to Music Settings → Conversion Mode and try switching between Record Mode, Intelligent Mode, and YouTube Mode.
3. Clear program cache
• Basic: Menu → Clear Caches
• Thorough (Windows): Delete the folder C:\Users\USERNAME\AppData\Roaming\AudiFab Amazon Music Converter, then restart the program.
• Thorough (Mac): In Finder go to ~/Library/Application Support/, delete the corresponding program folder, then restart.
4. Check account & network
• Confirm your streaming account can log in normally in a browser and has an active subscription.
• Turn off or switch VPN / proxy and try again.
5. Still not solved?
Go to Menu → Feedback, clearly describe the problem, the steps you have already tried, and the results. Please also attach:
- Screenshots or a short video of the issue
- Program logs
- (If possible) the original music/video link and login cache
Our support team will analyze the information and reply as soon as possible.
